As business owners we often claim to be available round-the-clock for our customers, but are we? How would that even look?
Blog
Keep Your “Non-Essential” Business Afloat During the COVID-19 Pandemic
https://pcmsi.com/answering-services/ With these 5 tips there’s no doubt about it, right now times are uncertain and even a little bit scary. We’re all going through...
Competitive Health Care Marketing
As quickly as healthcare itself evolves, so do the many ways to market it. Whether you’re trying to increase referrals, brand your practice, or simply...
Healthcare Marketing Strategies
Many healthcare providers forget about the importance of marketing. In a previous day and age, all you had to do was to put up a...
Top 5 Benefits of Working With A Healthcare Answering Service
The healthcare industry is bustling and fast-paced, whether you’re in the operating room, a physician with your own practice, or a healthcare administrative professional. Sometimes...
Your Customers Want to Talk to a Real Person
Picture this. You’re standing in front of 1,000 people, and you ask them the question: “Who here enjoys listening to an automated recording when they...
5 Proven Tactics to Convert Inbound Calls Into Leads
Have Pre-Established Prompts. Throughout the business day, many employees have the opportunity to answer the phone. How are your employees responding to questions they can’t...
How Delegation and Productivity Work Hand in Hand
We’ve all been there. Whether we’re managing a department, the CEO of a large company, or a solo business owner, we have too many tasks...
Simplify Your Work Day in 3 Easy Steps
Prioritize your inbox! One of the things that bog us down most over the course of the day is email. In today’s world, colleagues want...
