Order Taking Answering Services
Professional Communications Messaging Service can provide affordable and efficient order-taking services, completing your order entry and processing. If your business takes orders through an existing Website, our advanced order entry system enables our operators to seamlessly access your site to assist your customers with real-time product information and order placement. If you don’t have order-taking functionality on your Website, we can create a customized business solution that’s right for you. We enter your catalog information into our flexible database, where products are then identified by a number and brief description so our operators can handle customer orders for you.
We’re waiting for your call. Experience the Professional Communications Messaging Service difference at – 888-776-2661
Our services include:
All orders taken by our receptionists are recorded by our voice logging system, allowing for accurate verification of information. We can also provide a detailed synopsis of your orders on a daily or weekly basis, or even on-demand when you need your sales information at your fingertips.
You simply can’t afford to risk losing a sale at the critical moment when your customer is ready to buy! That won’t happen when we answer your phones and take your orders. Your customers will never be put on hold or face multiple transfers or delays. Our experienced operators excel at providing an optimal customer service experience in which they can answer questions about your products and then personally assist the caller in placing and finalizing the order.
Best Rate Guarantee – Only available with PCMSI
The concept is simple — we monitor your usage each and every month and place you at the most cost effective pricing package based on your usage for that time period. So each month, you get billed at the base rate that represents the best value for you. This service is provided at no additional cost every month, for each and every one of our clients.
A friendly professional and knowledgeable voice
Our operators are all based in the USA with NO offshore outsourcing.
We use state-of-the-art technology to ensure consistency, clarity, reliability and security.
Our phone answering service is always available for your business round-the-clock 7 days a week.