When you’re running a busy medical practice, the last thing you need to worry about is your answering service. We recommend a secure, reliable, accurate, professional and HIPAA-compliant answering and messaging service. Preferably a service that offers full integration into your system. One of the biggest benefits of using medical answering services is that they provide an extra layer of security for your patients’ personal information by being HIPAA compliant. This will keep all of your patient data confidential and your medical organization within the law.
Patients want to know you care.
Your patients want to know that they are your top priority. Using a medical answering service will show them you care. We see a good deal of complaints from patients who feel like their doctor or specialist doesn’t have time for them right from their first call. When you use medical answering services, you’re telling your patients they are important to you, and that you actually want to provide them with the best possible care.
So what are typical reasons a medical answering service can benefit your organization?
-Provides an extra layer of security for patient information
-Free up time to focus on providing medical care to your patients
-Available 24/7
-HIPAA compliant and a professionally trained staff
-Reduce time spent on administration tasks
-Gives your patients a feeling of security and importance
-Boosts teamwork and communication amongst healthcare administration
Give your team time to focus on tasks that matter
Medical answering services will help to boost office productivity. By taking care of all the phone calls and messages, their staff will allow you and your team to focus on your most important tasks at hand. They offer live operator services, which means one of their operators will answer your phones and take down all the pertinent information. This leaves more time for you or your staff to see patients and less time spent on taking calls and data entry.
Find out more about PCMSI.
Our Medical Answering Service is affordable, reliable, and completely customizable. We have been serving our clients and their callers locally, nationally, and internationally for over 60 Years! We look forward to the opportunity to partner with you. Visit us at pcmsi.com or call us anytime at 888-776-2661.
