Picture this. You’re standing in front of 1,000 people, and you ask them the question: “Who here enjoys listening to an automated recording when they...
5 Proven Tactics to Convert Inbound Calls Into Leads
Have Pre-Established Prompts. Throughout the business day, many employees have the opportunity to answer the phone. How are your employees responding to questions they can’t...
How Delegation and Productivity Work Hand in Hand
We’ve all been there. Whether we’re managing a department, the CEO of a large company, or a solo business owner, we have too many tasks...
Simplify Your Work Day in 3 Easy Steps
Prioritize your inbox! One of the things that bog us down most over the course of the day is email. In today’s world, colleagues want...
3 Ways a Professional Answering Service Can Save You Time and Improve Your Small Business
If you’re a small business owner, it’s probably because you’re passionate about something -- namely, whatever is at the core of your business. And while...
The Secret to Capturing Qualified Leads
If you ask any business owner what their number one goal is, it's a no-brainer. Increased revenue, decreased spend. If you asked everyone on earth...
7 Ways an Answering Service Can Change Your Business
An answering service can't solve all of your problems, but we think it can solve more than you thought.
Planning for the Future…as You Hire the Future!
What do the new employees want? As the working population continues to age, more and more companies are looking to the next generation. The millennials,...
Employee Dress Codes
Look at your company from an outsider’s point of view. What do you see? This image will likely always include a workspace containing employees. Your...
