As a family-owned and operated business, we put our reputation on the line every time the phone rings.
Founded 1962
1970's - Paging Division introduced
1985 -Voicemail Division introduced
1991- Answering Service goes paperless
1995 - Paging Division is sold
1999
2000 - PCMSI begins EMAIL
2001 - PCMSI begins TEXT MESSAGING
2004 - PCMSI moves
2008 - Debra A. Uht heads up the company
2012 - HIPAA Compliant services offered
2016 - New Billing system installed
2018 - PCMSI Integrates with Tiger Connect
2020
2023 PCMSI Switches to Prism II
With our full range of customized answering services, messaging, business generation and communication services, we help to enhance your customer service while growing business and saving you time and money.
Gain a competitive edge by allowing us to provide exceptional customer service and unmatched responsiveness. At a time when others are cutting corners, partnering with PCMSI will make your business stand out from the rest.
PCMSI is the Best Choice for your business. Here's why.
At Professional Communications Messaging Service, we are that knowledgeable, courteous voice that reliably answers your phones – and so very much more.
All of our calls are answered and handled domestically so your customers won’t have to deal with communication issues or language barriers. And we answer calls faster than industry averages and never put callers on hold to field other calls. We make sure your customer is completely satisfied and has all the information they need before concluding a call.
When you’re running a busy medical or dental practice, the last thing you want to worry about is your answering service. You need secure, reliable, accurate, professional, and HIPAA-compliant answering and messaging services that can be fully customized to meet your unique and ever-changing needs.
That’s precisely what you will get when you have a partner with Professional Communications Messaging Service. We bring more than 50 years of experience providing services and support for doctors, dentists, home healthcare professionals, hospice, and other medical and providers.
So that we may provide the most cost-effective pricing to our clients, PCMSI is pleased to offer its “Best Rate Guarantee!” You can rest assured that you are getting the best rate possible. The concept is simple; we will monitor your usage each month and place you at the most cost-effective pricing package, just as the name implies.
A full range of customized answering services, messaging, business generation and communication services help enhance customer service while growing business and saving time and money.
With our full spectrum of customized answering, messaging and professional communication services, we can enhance your customer relationships and help to grow your business.
Gain a competitive edge with PCMSI. Our team strives to provide exceptional customer service for your organization.
Answering Services That
Come With Happy Specialists
Dana
Amanda
Lonica
Stephanie
Penny
Maria
Amanda
Cary
Tara
KC
Steve
Tom
24/7/365
Affordable customized answering services
Our operators and managers are available around-the-clock, 365 days-a-year. Never miss your important calls or messages again.
All of our highly trained and highly competent telephone answering service operators are based in our call center located right here in the United States.
Meet The Big Chiefs
We at PCMSI take great pride in what we do. We’re here for your business 24 hours a day, seven days a week. Our team is available to make your customer experience the best it can be.
- Highly trained professionals
- No language barriers
- Eager to care for your customers
- We care about you and your business
- Available around-the-clock, 365 days-a-year
- Exceptional customer service
- Quickly modify services as needed
- Experience the PCMSI difference
Debbie Uht
President
Jeff Slater
Sales and Marketing Manager
Dave Zatkiewicz
I.T. Director
Jamie Fahey
A/R Manager/Billing
Bev Lovendale
HR and A/P Manager
Lauren Uht
Employee Relations Manager
A Mission to Be Proud Of
PCMSI strives to build lasting partnerships with our clients and their customers. We embrace new technology, new ideas and a rewarding work environment. Our goal is to exceed our client’s expectation by being the friendly, knowledgeable, and efficient voice on the first call and every call.
